BUSINESS CONSULTING & MENTORING
Our innovative blend of customer experience, operational excellence and positive people culture ensures you maximise the value you deliver to your customers. Our people-focused approach combines three key factors:
CUSTOMER-CENTRICITY
Our unique ability to fuse operational excellence with a customer experience mindset will enable you to build processes around your number one priority - your customers.
PEOPLE ENGAGEMENT
Our experts in employee engagement offer exciting interventions that will inspire your people to work better together and focus even harder on your customers, creating a truly customer-focused operation.
POSITIVE CULTURE
Empower your people by providing them with what they need, both physically and emotionally. By aligning your strategic vision and values, we will help you to transform your working environment, resulting in a tangible shift in culture.
Rob is Lead North’s Principal Consultant and enjoys working with people and businesses who are motivated to improve and grow. With over 20 years experience in leadership and strategic roles, and as a certified Lean Six Sigma Black Belt, accredited Lean Consultant and Advanced NPS Practitioner, Rob is highly qualified to offer effective and impactful business solutions and consulting services.
LEARN MORE about Rob’s experience and qualifications.
PRICING
FREE 30 minute consultation
Mentoring and consulting rates are available upon request